We reserve the right to decline transaction processing or refuse service at our discretion. REYN holds no liability to you or any third party for withdrawing products from the website, editing website materials or content, or refusing, unwinding, or suspending transactions after initiation.

Although every effort is made to ensure accuracy on the website, occasional pricing errors may occur. If an error is detected in the pricing of a product in your order, we will promptly inform you. We are not obligated to accept or fulfill an order for a product with an incorrect price and may cancel such an order that has been accepted or is in transit. In case of a priced incorrectly ordered product, we will notify you, and if payment has been made, we will refund the full amount or re-credit your account. If products are recalled during transit, we will process your refund/re-credit upon the return of the products to us.

By confirming your purchase at the end of the order process, you agree to accept and pay the full amount specified in your order, including any applicable delivery charges.

Shipping and Delivery:

Area	In-Transit Time
Domestic Shipping (Lebanon)	1-2 Business Days
International Shipping	2-3 Business Days

 

*In-Transit Time - Starts when your order has been shipped, and does not include standard processing time of up to 2 business days.

*All custom fees, taxes and any other additional costs associated with your purchase overseas are the responsibility of the customer.

Refunds:

Regrettably, we do not entertain refund requests, and our policy strictly prohibits the acceptance of refund transactions. Once a purchase is made, it is considered final, and we are unable to process any reimbursement for the products or services acquired.

Exchange:

Please note that we offer exchanges only in stores within 15 days from receipt of your order.

Custom-made products

Please note that any custom-made product may not be exchanged.

Intellectual Property:

All intellectual property (IP), including but not limited to copyright, trademarks, trade names, designs, visual and functional elements of the Website ("look and feel"), along with other related material and rights concerning the Website such as software, HTML, and code contained within, page headers, images, texts, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, and video clips (collectively referred to as the "IP"), are and shall consistently remain the property of REYN and/or their respective owners.

You are expressly prohibited from reproducing (except as noted above), publishing, transmitting, distributing, displaying, modifying, creating derivative works from, selling, or participating in any sale of, or exploiting in any way, either in whole or in part, any of the IP or content on our Website. The IP is intended for use solely as a shopping resource, and any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the IP, is strictly prohibited.

REYN maintains exclusive ownership or licensing rights to the IP (as applicable) and is the sole licensee of the www.reyn.jewelry domain name.